Top Questions to Ask Your Roofing Contractor Before Hiring

Hiring a roofing contractor is a significant decision, and asking the right questions can help ensure you choose a professional, reliable service. After all, your roof is a crucial component of your home's structural integrity and curb appeal. Here are the top questions to ask before hiring a roofing contractor:

1. Are You Licensed and Insured?

The first question should always be about the contractor's qualifications and insurance. A legitimate roofing contractor should hold all necessary city and state licenses and should carry both liability and workers' compensation insurance to protect you in case of accidents during the job.

2. Can You Provide References?

A reputable roofing contractor should be able to provide references from previous clients. This can give you a sense of their workmanship and professionalism. Additionally, you may want to check online reviews and ratings.

3. What Is Included in Your Estimate?

Ask the contractor to provide a written estimate that details the cost of materials, labor, and any other expenses related to the project. Ensure they explain what's included so you can compare estimates accurately if you're considering multiple contractors.

4. Who Will Be on Site During the Work?

It's essential to know who will oversee the job. Will there be a project manager, or will the owner be present? It's your right to know who's in charge and who to communicate with if you have concerns or questions.

5. How Will You Protect My Property?

Roofing can be a messy job. Ask the contractor about their cleanup process and how they'll protect your landscaping and other areas of your property from damage during the work.

6. How Long Will the Project Take?

While weather can impact the timeline, the contractor should provide a rough estimate of how long the job will take. This can help you plan accordingly.

7. What Warranties Do You Offer?

Understanding the warranties offered is vital. There can be a manufacturer's warranty that covers the materials and a contractor's warranty that covers the installation work. Make sure you understand the extent and duration of these warranties.

8. How Will You Handle Additional Repairs?

During a roof replacement, the contractor may discover additional issues like rotted decking or damaged gutters. Ask how they will handle these unexpected repairs, including cost and time estimates.

9. How Do You Handle Customer Complaints?

Find out how the contractor deals with issues or complaints that may arise during the project. Their willingness to discuss this can give you a sense of their customer service approach and accountability.

Asking these questions can help you make an informed decision when hiring a roofing contractor. At Altru Roofing, we welcome these inquiries and are happy to provide comprehensive answers. We believe in transparency and customer satisfaction, and we're committed to delivering high-quality roofing services. Contact us today to see how we can meet your roofing needs.